Privacy Policy

1. What Information We Collect

We collect information you provide directly to us and information collected automatically when you interact with our website.

Information You Provide:

• Contact information (name, email, phone number)
• Service request details (address, property type, service needed)
• Communication preferences
• Any other information you voluntarily submit through contact forms

Information Collected Automatically:

• Browser and device information (user agent, IP address)
• Usage data through Google Analytics (pages visited, time on site, referral source)
• Cookie data for consent preferences and site functionality
• Supabase authentication tokens for account management
• Stripe payment processing information (handled securely by Stripe)

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to your service requests, provide quotes, and deliver pressure washing services
• Communication: To contact you about your service requests, updates, and customer support
• Analytics: To understand how visitors use our website and improve our services (Google Analytics)
• Payment Processing: To securely process payments through Stripe
• Authentication: To manage user accounts and secure access (Supabase)
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: To send promotional content (only with your consent)

3. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. For detailed information about the cookies we use, their purposes, and how to manage them, please visit our Cookie Policy.

Cookie categories include:

• Necessary: Essential for site functionality and security
• Analytics: Help us understand site usage patterns
• Marketing: Enable personalized advertising and retargeting
• Preferences: Remember your settings and preferences

4. Do Not Sell My Personal Information

Under the California Consumer Privacy Act (CCPA) and similar state privacy laws, you have the right to opt-out of the "sale" or "sharing" of your personal information for targeted advertising purposes.

Your Rights:

• You may request that we do not sell or share your personal information
• You may opt-out of targeted advertising by adjusting your cookie preferences
• We do not sell personal information to third parties for monetary consideration
• We may share information with service providers for business purposes

To exercise your CCPA rights or opt-out of data sharing, please contact us at info@pressurewashvegas.com.

5. Your Rights

GDPR Rights (EU Residents):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

CCPA Rights (California Residents):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to delete personal information collected from you
• Right to opt-out of the sale or sharing of personal information
• Right to non-discrimination for exercising your CCPA rights

To exercise any of these rights, please contact us at info@pressurewashvegas.com.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy.

• Service Request Data: Retained for 3 years for service history and support
• Contact Information: Retained until you request deletion
• Consent Records: Stored in your browser's localStorage until cleared
• Analytics Data: Retained by Google Analytics per their retention policies (typically 14-26 months)
• Payment Data: Handled and retained by Stripe per their policies

You may request deletion of your data at any time by contacting us.

7. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.